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Process Mining

Unearth the truth about your processes, eliminate efficiency, and fuel growth with Process Mining.

Process Mining

Achieve Operational Excellence Through Advanced Process Mining Services

At OpenTech Solutions, our team of dedicated experts will help your business reach new heights through our specialized process mining services. Our team carefully examines your data logs and trails to uncover hidden insights that can drive operational excellence. By transforming raw information into clear, actionable intelligence, we provide you with a comprehensive understanding of your business processes to help you make informed decisions that lead to impactful improvements.

What truly sets us apart is our unique approach. We tailor our process mining solutions to meet the specific needs of your organization, ensuring that our innovative tools and methodologies align perfectly with your goals. Our clear visualizations and detailed analytics simplify even the most complex processes, enabling your team to enhance productivity and achieve strategic objectives with ease.

When you partner with OpenTech, you’re choosing a team that prioritizes your success above all else. We don’t just deliver insights; we provide ongoing support and hands-on implementation guidance to ensure that these insights lead to meaningful operational enhancements.

Experience the OpenTech difference and unlock the extraordinary potential of your business today!

Why process mining?

Uncover Hidden Inefficiencies

Process mining exposes unseen workflow inefficiencies, empowering you to optimize operations and power up productivity.

Insights for Agile Decisions

Real-time process insights enable swift, data-driven decisions, helping you adapt to change and seize more revenue-generating opportunities.

Optimize Resources, Maximize Impact

Gain visibility into resource utilization and allocate them strategically for optimal efficiency, which adds value in creating long-term impact.

Streamline Workflows, Eliminate Waste

Process mining identifies and eliminates redundancies in workflows, streamlining processes and ensuring teams focus on value-added activities.

Process Mining

How it works

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  • Data Collection

Gather relevant data from IT systems and event logs, including web servers, analytics tools, and CRM. This creates a comprehensive dataset that accurately reflects your website processes.

  • Process Discovery

    Utilize process mining algorithms to discover and visualize actual process models automatically. This reveals the complete flow of activities and variations, providing insights into user navigation and task completion.

  • Performance Analysis

    Gather relevant data from IT systems and event logs, including web servers, analytics tools, and CRM. This creates a comprehensive dataset that accurately reflects your website processes.

  • Remove Process Redundancies

    Gather relevant data from IT systems and event logs, including web servers, analytics tools, and CRM. This creates a comprehensive dataset that accurately reflects your website processes.

Our Process Mining Services

Process Discovery & Mapping

Our experts use advanced methods to map and document workflows, identifying inefficiencies and empowering impactful process improvements for growth.

Analysis and optimization

We analyze your processes, identify inefficiencies, and apply data-driven strategies to optimize workflows, reduce costs, and drive success.

Root cause analysis

Through rigorous root cause analysis, core issues are identified, offering actionable insights to improve performance and drive growth.

Predictive analytics and forecasting

Leveraging historical data and advanced analytics, predictive insights enable proactive decision-making and accurate forecasting for future growth.

 

Process Mining at Work: Real-World Solutions for Business Challenges

Optimizing Inventory Management

Process mining analyzes inventory data to identify excess stock, optimize replenishment cycles, and prevent stockouts. This reduces carrying costs while ensuring product availability and customer satisfaction.

Streamlining Order Management

By mapping the end-to-end order fulfillment process, process mining uncovers bottlenecks, automates tasks, and improves collaboration. This accelerates order-to-cash cycles and enhances customer experience.

Enhancing Procurement Efficiency

Process mining provides visibility into procurement processes, enabling organizations to negotiate better contracts, consolidate spending, and eliminate maverick buying.

Our Trusted Process Mining Technology Partners

FAQs

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FAQ

Provide Best Services For You

Process mining is a data-driven technique that analyzes event logs from information systems to discover, monitor, and improve business processes. It transforms raw data into visual process models, enabling organizations to identify inefficiencies, bottlenecks, and optimization opportunities for enhanced productivity and strategic decision-making.

Process mining works by analyzing event data from information systems, such as ERP and CRM platforms. It extracts logs that contain timestamps, case IDs, and activities, transforming them into visual process models. This enables businesses to identify inefficiencies, monitor performance, and optimize workflows for better outcomes.

Process mining provides clear insights into business operations, enabling data-driven decision-making, streamlining workflows, reducing costs, and enhancing customer satisfaction. By continuously monitoring processes, organizations can achieve ongoing improvements and maintain a competitive edge.

Process mining requires event log data from information systems, including timestamps, case IDs, and activities. The data must be accessible, uniform, complete, and comparable, especially if multiple sources are involved.

Process mining can analyze a wide range of processes across various industries and functional areas, including purchase-to-pay, order-to-cash, contact centers, and more. The more automated the processes and the fewer manual tasks involved, the faster the process discovery.

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